Above and Beyond!
Amy Cummings July 20, 2018
It’s one thing to do the work you’re getting paid to do, but another to take time to help people in need unrelated to that job. While working on Timberlake Dr. in High Point last week, a new driver accidentally drove my vehicle into a tree, shrub, and the side of his house across from where two Bain employees were working. They immediately came over once they heard the impact, and used a saw to help dislodge the vehicle from a large shrub. The whole thing took probably 10 min, so they didn’t abandon their work assignment, but if not for their support, would have made a very traumatic incident far worse than it was. I just want to thank them both very much (don’t know their names), and to tell Bain that they have two employees with great character and integrity. These two men made all the difference in our lives that day.
Don Inman is the best
Ray Plunkett March 22, 2018
We woke to no heat and the inside temperature a cool 61 degrees this morning. Upon calling Bain and requesting Don, he arrived shortly thereafter and had the house warm again in no time. We have had him for many years servicing our a/c and furnace. To us he is not just an employee of Bain but a friend as well. I am sure all the service people at Bain are good at their jobs. We just happen to believe Don to be the best.
Charles Martin January 16, 2018
The person taking my call was very courteous and kept me informed on my service visit. The technician was very polite and completed the repair of our heater promptly and professionally.
Jim Waye December 28, 2017
Just a note to compliment Don & James for their professionalism in attending to our problem. Don especially was determined to provide the repair that was needed to make our system perform as it should. You are fortunate to have Don on the job in the future.
Louis April 8, 2017
This is the second time we have used Bain in the last couple of months. Based on the exceptional service the first time we asked them to maintain our heat/air for the next 12 months and the young man who came today and did the work was again super professional, enthusiastic, informative and knowledgeable. Great company!
Roy G November 25, 2015
Outstanding company to do business with. This is an old school company that really knows how business should be done. I have being buying oil from Bain for several years and have always had great service. When they tell you a time for delivery they are there very close to that time. I just used the burner repair service for the first time. Awesome sums it up. He was here right on the scheduled time and took less than an hour to do an outstanding job. Keep up the great work and please don't change a thing. Bain reminds me of how business was done when I was growing up.
Top Notch, Fast and Professional Service!
Mary B January 24, 2014
My thermostat went out suddenly today and I had no heat. Brrrr. I called BAIN Heating & Air. Within the hour, they sent Richard to the rescue! Richard quickly determined that I needed a new breaker and replaced it. Since I was a Service Agreement customer I got a nice discount on both the part and the diagnostic fee. Just like that I was up and running again! I wouldn't ever consider using anyone else. I HIGHLY recommend you call Bain. I have used them several times and always had prompt, polite and professional service. If you want it done right, call Bain!
Linda and James Pardue January 21, 2013
Bain installed an oil furnace 3 years ago and we love it. The furnace really puts out warm air and we live in an old 2 story house that was built in 1937. We have never been as warm in that house as we are today. I recommend Bain Oil Co. to everyone who is in need of a new furnace. They did a great job giving us a quote and doing the installation in a timely manner because it was still cold weather when our old furnace went out.
Fast and Friendly
Samantha A November 2, 2012
Bain installed a new heating unit in our house a few days ago. This morning we woke up at 6:30 am and it was not working. I called at 7:00 am and within 30 mins they had a tech at our house and had it fixed and working with in mins. I was very impressed with the great friendly courtesy service we received from everyone at Bain.
Susan P May 17, 2012
Bain Heating and Air installed 2 20 seer Trane air conditioners and 95% gas furnaces in my home. Everything from the estimate to the install to the follow up went perfectly. I would recommend them to anyone
Jacey December 3, 2008
We called and they were here within 2 hours. Very friendly both over the phone and in person. Willing to answer any and all questions and/or concerns. Definitely will be my choice from this point on and I recommend them to any and all.
PRODUCTS & SERVICES
For installation and service on air conditioning units, please visit our Bain Air Conditioning site.
We also deliver high quality diesel, kerosene and gasoline through our Bain Oil Delivery division.
Bain Heating Service